DBS Check Help and Advice - Aaron's Department (2024)

DBS Check Help and Advice - Aaron's Department (1)

We all need a little help from time to time. For DBS check help and advice, you’re in the right place!

Browse our guides and how-to pages below to help you get all the information you need to be able to apply for DBS checks smoothly.

DBS Check Help – Umbrella Body

Aaron’s Department is an official DBS Umbrella Body, authorised by the UK Government to act as an intermediary between the Disclosure and Barring Service (DBS) and an employer/organisation that wishes to complete a DBS check.

Full Guide Here

DBS Check Help – What is the PNC?

The Police National Computer (PNC) is the main database which is used by the Police force in the United Kingdom. This plays a vital role during the DBS checking process and is used to help investigations, sharing information about both local and national importance, provides real-time checks on individuals, vehicles, crimes, property and also when following Schengen Information System II Alerts.

Full Guide Here

DBS Check Help – What’s the Difference Between a Spent and Unspent Conviction?

The difference between a spent and unspent conviction is based on the Rehabilitation of Offenders Act and depends on the sentence a person received in court.

For example, a conviction resulting in a fine would not become spent until 1 year has elapsed from the date of the conviction, not the date the offence was committed.

Full Guide Here

DBS Check Help – Why is a DBS Application Stuck at Stage 4?

It’s important to note that some applications can get “stuck” at Stage 4! There are various reasons for these delays, however, the main reason it can take a little longer is often due to the applicant living at different addresses. Because of this, each local police force (to the address) will have to do a check. Whilst some may do it straight away, others can take a little longer. Read our full guide to find out more.

Full Guide Here

DBS Check Help – What Does a DBS Check Show?

The role for which the individual in question is being hired will impact the level of DBS Check needed and therefore what will be displayed. The higher the level of DBS check, the more information is contained, but a role has to be legally eligible for the DBS check for someone to be able to apply for it.

Full Guide Here

How Easy is it to Use Aaron’s Department DBS?

In short, it is very easy to use Aaron’s Department DBS service! You can get registered and be doing your first application in minutes. You can read more about the benefits and why you should use Aaron’s Department by using the button below.

Full Guide Here

DBS Check Help – How Long Does a DBS Take?

At Aaron’s Department, we use an online system that is directly connected to the UK Government’s Gateway, resulting in DBS certificates being dispatched in some cases within 2 hours of the DBS being submitted, although the majority are received in around a week.

Full Guide Here

DBS Check Help – Reference Checking Tips

We noticed that there’s been an increase in fraudulent references, so we share a few tricks of the trade with you to try to make sure you don’t get caught out, and you can get your new staff working quickly.

Full Guide Here

DBS Check Help – The Most Common DBS Checks Mistakes

From addresses being missed to nicknames being used, we see a fair few mistakes done on DBS check application forms. We wrote a guide on the most common ones, so you can make sure to not make the same mistakes that others do.

Full Guide Here

DBS Check Help – DBS Tracking Service

Our inbuilt DBS tracking service is a great way to keep an eye on all your DBS application forms, so you know what is going on.

Once the DBS has received the application, our system constantly connects to the DBS service and lets you know every time the stage or status of an application changes.

Want to know more about the tracking service we provide? Have a look at the dedicated page all about DBS Tracking.

Full Guide Here

DBS Check Help – Reform In Reprimands & Convictions

Warnings, reprimands and youth cautions will no longer be automatically disclosed on Standard or Enhanced DBS Checks, but this isn’t the only rule that has been changed.

The multiple conviction rule has also been removed. This means that if an individual has more than one conviction, regardless of the type of offence or the amount of time passed, each conviction will be considered against the remaining rules individually, rather than all being automatically disclosed.

You can read the full change on the on its full guidance page.

Full Guide Here

DBS Check Help – The Most Common DBS Check Questions

What is a DBS certificate? What do they show? Well, if you wondered the same thing, you’re in luck!

We have written about some of the most common DBS Checks questions we get asked.

Full Guide Here

How Long Does a DBS Last?

Put in short, DBS checks have no legal expiration date, instead only the certificate issue date.

This means that all information is only accurate to the date which is displayed. If something were to happen after that date that could affect a job application, it would not be displayed.

Full Guide Here

DBS Check Help – How to Withdraw a DBS Application

Have you started a DBS application and need to withdraw it for one reason or another? There are a few methods to do this, and you can read about them on our how to withdraw a DBS application page.

Full Guide Here

DBS Check Help – What To Do If You Have a Lost DBS Certificate

We have written a full in-depth guide on this for if you lose a DBS check before and after you receive the certificate.

You can read it by clicking the button below.

Full Guide Here

Do You Need a New DBS Check If You Change Your Name?

If the person who has changed their name has already completed and received a DBS certificate, no matter the type, they do not have to apply for a new DBS check. Should this person move jobs, then they would need to have a new DBS check in this instance.

Full Guide Here

DBS Check Help – Top Misconceptions About DBS Checks

There are a lot of misconceptions when it comes to DBS Checks, they expire after 3 years being a common one.

This guide will talk you through five of the most common ones, so you can ensure you’re staying within the law.

Full Guide Here

What Information Do You Need to Fill Out a DBS Application?

To apply, you will need the following information for the applicant:

  • Title
  • Forename
  • Middle Names (if any)
  • Surname
  • Previous Names (any names they have been known by before)
  • Date of Birth
  • Place of Birth
  • Gender*
  • Current Address
  • At Least 5 Years Previous Address History (with no gaps)

You can read our full guide on filling in DBS Application Form by clicking the button below.

Full Guide Here

DBS Checks for Cooks and Chefs

The level of DBS check which should be requested all depends on the setting where they will be working. Chefs or cooks working in a public kitchen will need a different check than those working in a school or care premises.

We have written a full guide breaking down which level of check is needed depending on the location and duties of the role.

Full Guide Here

DBS Check Help – Eligibility Guidance

Organisations, employers and charities can apply for all types of DBS checks, with the individuals’ permission, as long as the job role meets the requirements for the level applied for. This guide goes over eligibility guidance for those checks.

Full Guide Here

Require More DBS Check Help? Try Our FAQ

If you haven’t found an answer to your question in any of these DBS check help guides, then our FAQ page could hold the answer or give us a call on 0113 877 0171. We are here to help.

Full Guide Here

Get Started Today

You can register for free, and start using our quick and easy online DBS service. Our service is backed up by our fantastic support team, who can provide DBS check help and advice when you need it.


DBS Check Help and Advice - Aaron's Department (2024)


How long does a DBS check take? ›

It usually takes around 14 days but it can take longer if: the details given for the check are incorrect. several police forces need to be involved in the check.

Who can verify a DBS check? ›

When an individual applies for a DBS check their identity must be verified by the Registered Body. Registered Bodies must follow the DBS 3-route identity checking process to validate the name, date of birth and address provided by the applicant in sections 'a' and 'b' of the application form.

How to get a quick dbs check? ›

1. Use an online system. Instead of posting your forms, applying for your DBS check online can significantly speed up the process, avoiding delays (and potential losses) in the postal system. Also, when a postal form arrives at the DBS, it has to be scanned so it can be read digitally, for the process to begin.

What shows up on a DBS check? ›

A Standard DBS check is suitable for certain roles, such as a security guard. The certificate will contain details of both spent and unspent convictions, cautions, reprimands and warnings that are held on the Police National Computer, which are not subject to filtering.

Can I get my own enhanced dbs check? ›

Applicants can't apply for a standard or enhanced check by themselves. This will need to be done through the employer who has asked for a DBS check. Applicants can apply for a basic check by themselves, either directly to DBS via our online application route, or through a Responsible Organisation.

What is the difference between DBS and enhanced DBS? ›

An Enhanced DBS Check shows similar details to a Standard DBS Check but will contain more information, which can be necessary for some roles. In addition to conviction, auctions and reprimands, an Enhanced DBS check will also show information held by local police forces.

What is the longest wait for a DBS check? ›

The vast majority of DBS checks will be processed in a matter of days, usually no longer than a week – sometimes as quickly as a few hours, depending on the level of DBS check applied for. In some cases, however, applications can take significantly longer (up to 2 months!)

Who pays for dbs check? ›

Who Pays for a DBS Check? In the majority of cases, the employer or organisation will pay for the DBS check, but this is not always the way it works. There is no legal requirement for an employer to cover the cost of the DBS check, so some won't do it.

Is DBS the same as background check? ›

Background checks play a crucial role in various aspects of our lives, from employment screening to visa applications and volunteer work. Two commonly used types of background checks are the ACRO (Association of Chief Police Officers Criminal Records Office) and DBS (Disclosure and Barring Service) checks.

How do I view my DBS certificate online? ›

The person being given a DBS check (the applicant) can view their certificate using their DBS online account. After logging in, select 'Manage DBS checks', request a one-time passcode and enter the required security information. Your DBS applications will then be shown, and you can view the necessary certificate.

How do I pass a DBS check? ›

However, it is not possible to “fail” a DBS check (criminal record check), as all the DBS does is check your files and details, and return a certificate detailing any convictions – in other words, it's not a “pass or fail” test.

Can DBS be done online? ›

You can apply for a basic Disclosure and Barring Service (DBS) check online by visiting the GOV.UK site. If you're unable to validate your identity online, you can get verified by visiting a Post Office branch instead.

Can you chase up a DBS check? ›

Chase your application with the DBS:

You can contact the DBS directly to enquire about the progress of your application, using the DBS Customer Service number 03000 200 190. You can contact the DBS to request that the process be accelerated.

Is it good to have a DBS check? ›

DBS Checks improve workplace safety by protecting employees from liability if accusations are made against them. DBS checks, as well as being a legal requirement, are also extremely necessary for jobs working with vulnerable groups, those handling sensitive information and anybody dealing with finances.

Will I pass a DBS check? ›

DBS checks are NOT a pass or fail test. In other words, if you have a minor conviction for something unrelated to the role you're applying for, you won't necessarily be disqualified.

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